Promisu.Live Terms And Conditions
PROMISU.LIVE Terms and Conditions
Article 1 (Purpose)
The purpose of these terms and conditions is to stipulate the rights, obligations, and responsibilities of the company and users in relation to the use of digital content brokerage services (hereinafter referred to as "services") provided by the PROMISU.LIVE (PROMISU.LIVE.live) website operated by Aru Labs Pte. Ltd. (hereinafter referred to as "company").
Article 2 (Definition)
① "PROMISU.LIVE" refers to a virtual e-commerce brokerage website run by a company that allows creators to trade digital content using information and communication technology equipment so that they can provide digital content to users other than creators.
② The term "user" refers to creators, members, and non-members who agree to these terms and conditions and are eligible to use the services provided by the company.
③ "Creator" means a user who agrees to these terms and conditions and signs a separate creator contract with the company to post digital content for users other than creators on the company's PROMISU.LIVE website as an intermediary platform.
④ "Member" refers to a person who agrees to these terms and conditions and has registered as a member on the PROMISU.LIVE website by providing personal information, who can continue to use the services provided by the company.
⑤ "Non-member" refers to a person who uses the company's services on the PROMISU.LIVE website without registering as a member.
⑥ The term "content" means digitized audio production and related information posted by creators. It can be produced and edited through content production software (hereinafter referred to as "production tool") provided on the PROMISU.LIVE website and refers to data or information composed and expressed in sign, text, voice, sound, image, video, etc. (hereinafter referred to as "asset") used in an information and communication network under Article 2 (1) 1 of the Act on Promotion of Information and Communication Network Utilization and Information Protection, etc.
⑦ "Coin" refers to a payment method on the Internet on the PROMISU.LIVE website charged by a member to purchase content or sponsor creators.
⑧ "Sponsorship" refers to the act of a member presenting coins to a creator in a way set by the company within the PROMISU.LIVE service to support the creator.
⑨ "Charging" refers to the act of converting cash into coins through payment methods provided by the company.
⑩ "Service fee" refers to the price of the PROMISU.LIVE platform brokerage service provided by the company to creators.
⑪ The term "settlement amount" refers to the amount paid by the company to the creator after deducting the service fee calculated according to the creator contract from the amount of content purchased by the creator or sponsorship to the creator.
⑫ The definition of other terms other than the definition falling under this Article shall be governed by transaction practices and related laws and regulations.
Article 3 (Specification, Description, and Amendment of Terms and Conditions)
① The company posts it on the first screen of the PROMISU.LIVE website so that users can check the contents and name of the terms and conditions, location of the business office, representative name, business registration number, and contact information through a separate connection screen.
② The company may revise these terms and conditions to the extent that they do not violate related laws, such as the Act on Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, Digital Signature Act, and the Act on Promotion of Information and Communication Network Utilization and Information Protection Etc.
③ If the company revises the terms and conditions, it will specify the date of application and the reason for the revision and post it on the website seven days before the application date. Existing members will be notified of revising the terms and conditions through Article 10. However, significant changes to the user's rights or obligations will be announced at least 30 days in advance.
④ If the user does not express his/her rejection within 30 days after the company announces or notifies the revised terms and conditions, the company shall be deemed to have agreed to the amendment, and shall not be liable for any damage caused by the user's failure to know the changed terms and conditions.
⑤ Members who disagree with the revised terms and conditions may request a withdrawal.
Article 4 (Interpretation and Application of Terms and Conditions)
If the creator enters an individual contract with the company and uses the company's services, the personal contract takes precedence over these terms and conditions.
Article 5 (Providing and Changing Services)
① The company performs the following tasks.
1. Providing information on the content posted by the creator and intermediating the purchase contract between the creator and the member.
2. Provision of contents for which a purchase contract has been concluded.
3. Settlement and payment of settlement amount to the creator.
4. Establishing a system to operate a service, technical measures necessary for the regular provision of services such as improvement and system linkage, and rapid recovery in a failure.
5. Promotional activities related to content such as advertisements or events.
6. Provide helpful information to other users.
② Regarding all content provided by PROMISU.LIVE, the company grants users only the right (license) to use their non-exclusive use. In the case of content that is marked with purchase and sale on the screen in the service, all rights of intellectual property rights, such as copyright to the content itself, are not transferred to the user, and only the right to use is granted according to the provisions of this paragraph.
③ If it is inevitable that goods are out of stock or technical specifications are changed, the company may change the contents of goods and services to be provided by contracts concluded in the future. In this case, the contents of the changed goods, etc., and the date of the provision will be specified, and the contents of the current goods, etc., will be announced from the 7th before the date of provision. However, if there are inevitable conditions or circumstances that the company cannot reasonably predict, the above notice may not be made.
④ If the contents of the service that the company has signed a contract with the user to be provided are changed for reasons such as sold out of goods or changes in technical specifications, the company compensates the user for damages caused by this. However, if the company has no intention or negligence, it shall not be held responsible.
⑤ The company may modify, suspend, or change some or all of the services provided free of charge due to the need for the company's policy and operation and shall not compensate the user separately.
Article 6 (Service Fee and Settlement Method)
① The PROMISU.LIVE platform brokerage service fee provided by the company is based on the usage guide (bottom of the main page) posted on the PROMISU.LIVE website.
② The settlement method follows the methods of each subparagraph below.
1. The company will settle paid service payments (including sponsorship) from the 1st to the end of each month by the 10th of the following month.
2. If the payment date of the settlement amount is a weekend or holiday, the company will settle it within the next business day (if the 10th is Sunday, it can be paid by Monday the 11th).
3. The settlement method is based on the usage guide (bottom of the main page) posted on the PROMISU.LIVE website.
4. At the creator's request, the payment of the settlement amount may be suspended and paid in addition to the next settlement cycle.
5. At the creator's request, the company must provide the creator with data related to the settlement.
6. The company deducts tax and utility charges such as withholding taxes accompanying the income on the payment date of the settlement amount and transfers them to the account designated by the creator.
7. The company may exclude the amount paid by illegal payment, such as theft, from the creator's settlement amount after notifying the details. In addition, in the case of an amount suspected of criminal information, the company will cancel the payment without prior guidance, and the payment may be refused, or the company may recover the previously paid settlement amount until the creator's calling is terminated.
8. For smooth settlement, the creator must provide the creator's name, social security number, business license, phone number, address, and account information to the company. The creator is responsible for any problems caused by the inconsistency of the data.
③ The company can change the service fee and settlement method according to the increase or decrease in sales and the policy change of the payment agency. However, suppose there is no separate notice from the company. In that case, it will operate as specified in the usage guide (bottom of the main page) posted on the PROMISU.LIVE website, and the service fee and settlement method cannot be changed until there is a separate notice.
Article 7 (Suspension of Service)
① The service may be changed or suspended for reasons such as termination and contract change with the creator who signed the company.
② The company may restrict or temporarily suspend all or part of the service in the event of reasons for force majeure such as replacement and failure of maintenance inspections of information and communication facilities, loss of communication, natural disasters, etc.
③ If the service is temporarily suspended, the company notifies the members in the manner prescribed in Article 10. However, if it is complex, urgent, or inevitable to tell in advance, the company may notify afterward.
④ The company compensates for damages suffered by members or third parties due to the temporary service suspension. However, if the company is not intentional or negligent, it is not responsible.
⑤ If a member cannot receive services during the period of regular payment service due to reasons attributable to the company, the company re-provides the same and similar content that the member can use for that period.
⑥ If the company cannot provide the service due to the conversion of business items, abandonment of business, or integration between companies, the company notifies the members in the manner prescribed in Article 10 and measures to minimize damage to the members according to the notification at that time. However, if it is impossible to notify in advance due to suspension of services due to reasons beyond the company's control (disk failure without intention or negligence of the operator, system down, etc.), it may be notified afterward.
Article 8 (Membership)
① Those who wish to use the company's service as a member must apply for membership by indicating that they agree to the terms and conditions and fill out the relevant matters in the membership form presented by the company. And these terms and conditions will take effect if the company approves the application.
② Members with false information are not legally protected and may be restricted from using the service in accordance with the relevant provisions of this Agreement.
③ The company approves membership registration unless it falls under any of the following subparagraphs.
1. Where an applicant for membership has previously lost their membership under Article 9 (3) of this Agreement (except where 30 days have elapsed since the loss of membership under Article 9 (3)).
2. Where approval is impossible due to reasons attributable to the user.
3. In the case of falsely or incorrectly stating information or stealing another person's name or personal information,
4. In the case of signing up using a temporary e-mail service (including disposable e-mail service, account creation by the system),
5. Where it is deemed that there is a problem in providing services due to financial and technical problems of the company.
6. In the event of violating these terms and conditions and related statutes,
7. It is deemed that registering as a member significantly hinders the company's technology.
④ If there is a change in the registration when signing up as a member, the member must directly modify it in the service or notify the company through e-mail or customer center.
⑤ If information such as the member's name and e-mail is changed, the member must notify the change through the information change menu by modifying the information. The damage caused by the failure to notify the change lies with the member himself.
Article 9 (Withdrawal of Membership and Loss of Qualification)
① Members can stop using the service and request withdrawal from the company at any time, and the company immediately processes membership withdrawal.
② Contents that have been purchased or paid regularly are not available when withdrawing from the membership.
③ The company may restrict the use of the service or lose membership without a separate notification procedure if a member falls under any of the following subparagraphs. In a case where it is confirmed that the information written in the application for membership is falsely or incorrectly stated, or that the name or personal information of another person has been stolen. In a case where it is confirmed that they have subscribed by fraudulent means, such as using a temporary e-mail service (including disposable e-mail service, account creation by the system), etc. In a case where the member does not pay the amount of content used or the debt borne by the member in relation to the use of other company-provided services purchased using the company within the due date. Where it is confirmed that he/she has been engaged in commercial or public relations/advertisements, or for malicious purposes. If it is confirmed that you have created and subscribed to multiple accounts for participation in the event, In the case of threatening the electronic transaction order, such as obstructing the use of other people's services or stealing the information. 7. In the case of using the company to prohibit laws and conditions or to engage in acts contrary to customs and customs.
④ After the company restricts or suspends membership, the company may withdraw if the member repeats the same act more than twice or fails to correct the reason within 30 days.
⑤ If the company deprives the member's membership, the membership registration is canceled. In this case, the company notifies the members and allows them to explain before canceling the membership registration.
Article 10 (Notification to Members)
① If something needs to be notified to a member, the company can inform the member through an e-mail address, pop-up, notification (web/application), push notification, phone, etc., released by the member when signing up. When a member designates an e-mail address to be notified, the company's notification is deemed to have been reached when it arrives at a mail server managed by a value-added carrier or recipient and is searchable, regardless of whether the member has opened the e-mail or sent to the member's PC.
② In the case of notification of all members, the company may replace the notice in the preceding paragraph by posting it on its website bulletin board for more than seven days. However, matters that significantly impact the member's transaction may be notified separately in the same way as in the preceding paragraph.
Article 11 (Application for Purchase and Consent to Provide Personal Information)
① Members apply for content purchase, regular payment, and creator sponsorship in any of the following or similar procedures provided by the company.
1. Contents, search creator lists, read the list, purchase or select targets for sponsorship of content and creators.
2. Check the details of the contents.
3. Check the payment amount and make the payment (Refund Regulations Guide)
4. Re-confirm the payment amount and pay.
② Members can pay and sponsor paid services in the way the company decides. However, in principle, payment by a minor member must be made in the name or consent of a legal guardian, and the legal guardian may cancel the contract of a child (minor) concluded without their consent. Suppose a minor makes the company believe that he or she is an adult through fraud, such as signing up for membership using social security numbers of other adults or using payment information of adults without consent. In that case, the contract cannot be canceled even without the consent of a legal guardian.
③ In the case of benefits provided only once per person, even if you try to receive benefits from different IDs, you can consider them as the same person and block the provision of benefits using payment methods and other personal identification information.
Article 11 (Application for Purchase and Consent to Provide Personal Information)
① Members apply for content purchase, regular payment, and creator sponsorship in any of the following or similar procedures provided by the company.
1. Contents, search creator lists, read the list, purchase or select targets for sponsorship of content and creators.
2. Check the details of the contents.
3. Check the payment amount and make the payment (Refund Regulations Guide)
4. Re-confirm the payment amount and pay.
② Members can pay and sponsor paid services in the way the company decides. However, in principle, payment by a minor member must be made in the name or consent of a legal guardian, and the legal guardian may cancel the contract of a child (minor) concluded without their consent. Suppose a minor makes the company believe that he or she is an adult through fraud, such as signing up for membership using social security numbers of other adults or using payment information of adults without consent. In that case, the contract cannot be canceled even without the consent of a legal guardian.
③ In the case of benefits provided only once per person, even if you try to receive benefits from different IDs, you can consider them as the same person and block the provision of benefits using payment methods and other personal identification information.
Article 12 (Contract Formation)
① The company accepts the purchase application or sponsorship unless it falls under any of the following subparagraphs.
1. If there is a false, omission, or error in the contents of the application,
2. In the case where a minor purchases or regularly pays for content prohibited by the Youth Protection Act,
3. In the case where the total amount of application for paid service and the total amount of deposit do not match,
4. In a case where it is determined that the company's technology significantly hinders the approval of the purchase application.
5. In a case where a purchase is made for the commercial activities (re-sale), or the company is deemed to be a purchase for the commercial activities (re-sale) in the transaction situation.
6. In the case where the company is deemed necessary, there are other reasonable reasons.
② When a member applies for the use of paid services in accordance with the procedures of this Article, the company notifies the member through the method of Article 10 of this Terms and Conditions as an expression of consent, and the contract was established when the notification of consent reached the member.
③ The company's expression of consent includes information on confirmation of the member's application for use and the availability of services, correction, and cancellation of the application for use, etc.
Article 13 (Payment Method)
① Members must pay the company's content and creator sponsorship with cyber money (coin) recognized by the company.
② Members can make Regular payments in any of the following subparagraphs. However, it is limited to what the company is currently providing.
1. Account transfer.
2. Card payment.
3. Deposit without a bankbook online.
4. Payment by electronic money.
5. Payment through cyber money recognized by the company.
6. Payment based on a gift certificate that has entered a contract with the company or recognized by the company.
7. Payment by other electronic payment methods.
Article 14 (Charge of Coins and Regular Payments)
① Members can acquire coins and make regular payments at a price set by the company, and the company posts the purchase method, purchase unit, and payment method of coins and recurring payments on the PROMISU.LIVE website.
② 10% of tax and utility bills, including VAT, will be added to the purchase and regular payment of coins.
③ The company sells coins or provides a regular payment system in any of the following ways, and the sales method may be changed or added.
1. Short selling products: products that are paid differently according to the amount paid by the member.
2. Limited sales products: Products that allow members to purchase coins once or only a limited number of times.
3. Regular payment products: Members agree in advance to regularly pay (hereinafter referred to as "subscribe") content of a particular creator through payment methods selected by members every month. The company allows them to regularly subscribe to each tier set by the creator. The creator has the authority to set the amount and limit for each tier, and the company does not intervene. Members will recharge regular payment on the 1st of every month (ex. If you start subscribing on January 25th, February 1st will incur expenses)
④ When a member purchases a subscription product prescribed in paragraphs 3 and 3 of this Article, the following subparagraphs will apply first.
1. If a member purchases a subscription product, payments for it will be made regularly every month unless there is an expression of a withdrawal of intention not to use it anymore.
2. The company provides content according to the conditions indicated/advertised by the creator when a member decides to purchase a subscription product unless there is an expression of intention to withdraw. At this time, the content and service contents provided are directly set by the creator.
3. When members no longer use the subscription product, they must express their intention to stop using it to the company or a third party that provides payment services for the subscription product. The company separately displays and guides operators who must express their intention to suspend payment type and method of subscription products.
4. The expression of intention to suspend the use of the preceding issue is not considered an expression of intent to withdraw a subscription from purchasing subscription products to the company. The expression of intention under the preceding subparagraph is only effective in notifying the suspension of regular payments that may occur after the date of expression of intention, and the company shall separately report matters related to refunds.
5. Other matters not provided for in this paragraph shall be governed by other provisions of this Agreement.
⑤ There is no separate interest income for coins purchased by members.
Article 15 (Payment of Bonus coins)
① The company can pay bonus coins, points, coupons, etc. (hereinafter collectively referred to as "bonus coins, etc.") free of charge to members through events, campaigns, promotions, etc., and specific conditions are guided through the service screen at the time of payment.
② Bonus coins paid free of charge by the company to members can only be used within the expiration date and will expire after the expiration date. Bonus coins delivered free of charge cannot be refunded.
③ The company can limit the usage method or scope of bonus coins, etc., and guide you through the service screen for details.
④ The company can change the validity period of bonus coins paid to members free of charge. In this case, the members will be individually notified of the change in the validity period of bonus coins 30 days before and will also be reported separately within PROMISU.LIVE.
⑤ There is no separate interest income for bonus coins.
Article 16 (Withdrawal of Subscription)
① The contents of each subparagraph of this paragraph apply to the withdrawal of subscriptions for coin purchases.
1. Members may withdraw their subscription within seven days from the date of signing a purchase contract for coins or the date the coin is paid with the member's ID according to the purchase contract.
2. Members are not allowed to withdraw their subscription for coins against the company's intention in any of the following cases.
A) When a member uses part of the coin,
B) Other cases prescribed by law for the safety of transactions.
3. Notwithstanding the provisions of the preceding subparagraph, if the contents of the company's coin sales to members are different from those indicated or advertised or implemented differently from those guided by the company, members may withdraw the subscription within three months from the date of the transaction or 30 days from the date of knowledge.
4. In principle, if it applies to the withdrawal of subscription, the company shall refund the payment amount by the same means as the payment method, such as cancellation of the transaction. However, if the company cannot cancel the transaction or the payment amount cannot be refunded by the same means as the payment method, the company can refund it in cash.
② The contents of each subparagraph of this paragraph apply to the withdrawal of subscription for paid content.
1. Members can withdraw their subscription within seven days from the date of signing a contract for paid content or the date of availability of paid content (Unless otherwise specified in these terms and conditions or operational policies, the available date shall be deemed the available date on which members are granted access or permission to use paid content.) 2. Members cannot withdraw their subscription for paid content if they have viewed paid content. 3. When a member withdraws the subscription, the company can check the details of the contract for paid content, contact the member based on the information provided to the member to confirm the reason for the withdrawal and request additional evidence.
③ The contents of each subparagraph of this paragraph apply to the withdrawal of subscription for subscription services (regular payment). Withdrawal of subscription for subscription services can be withdrawn after obtaining consent from each creator.
1. Members can withdraw their subscription within seven days of signing a subscription service (regular payment) or the date of use of the subscription service (Unless otherwise specified in these terms and conditions or operational policies, the available date shall be deemed the available date on which members are granted access or permission to use paid content.)
2. Members cannot withdraw their subscription for the subscription service if they have subscribed to the subscription service (regular payment) for each creator channel and have viewed the related content.
3. If the subscription service is not canceled in advance due to the member's fault, not the system error, the company cannot withdraw the subscription.
④ If a minor enters a purchase contract of coins or a contract to use paid content without the legal guardian's consent, the minor himself or the legal guardian may cancel the contract. However, it cannot be canceled if a minor purchases coins with property within the scope of which the legal guardian has allowed the disposition, enters a contract to use paid content, or if a minor deceives him/her to believe that he/she is an adult or has the consent of the legal guardian.
⑤ Whether the contracting party in the preceding paragraph is a minor is comprehensively determined based on the device on which the payment has been made, the information of the payment executor, and the name of the payment method. In addition, the company may request the submission of documents proving that it is a minor and legal guardian to confirm whether it is a legitimate exercise of the right to revoke.
Article 17 (Refund)
① All refund-related requests will be processed by the customer center (help@PROMISU.LIVE.live), and the customer center will respond and answer within 24 hours of receiving a refund.
② The validity period of the coin is until five years have elapsed from the date of purchase. The validity period of the bonus coin, etc., shall be individually marked/notified so that members can quickly check before obtaining the bonus coin. If the expiration date of coins and bonus coins is expired, coins and bonus coins will not be refunded.
③ In principle, if a request for a refund for unused coins, such as coins or bonus coins purchased by a member before the expiration of the validity period under the preceding paragraph, the company shall refund them at the unit price at the time of purchase. However, the company can prepare a separate refund policy considering discounts on products such as coins or bonus coins. The different refund policies will be guided and displayed so that members can quickly check products such as coins or bonus coins before purchasing them.
④ The company may exclude payments and remittance fees incurred or incurred due to withdrawal or refund of subscription for reasons not attributable to the company, and the company may charge a penalty for termination of products with a fixed period of use.
⑤ If a member charges or pays coins/bonus coins regularly through acts prohibited by law, such as theft of payment information, and requests a refund or refund of coins/bonus coins, the company may refuse a refund or refund of regular payments.
⑥ Regarding the refund, the company shall not bear any separate liability for damages caused by the member's failure to enter the refund information accurately.
⑦ Refunds may be restricted if the contract is terminated due to reasons attributable to members, such as current laws and severe violations of terms and conditions.
⑧ Refunds of subscription services will be made after the consent of each creator. Accordingly, it may take a long time to process.
Article 18 (Agree to Protect Personal Information and Provide Personal Information)
① The company collects the minimum information necessary to provide services when collecting user information. Information in each of the following subparagraphs is subject to mandatory collection, and others are subject to selective collection.
1. Creator.
- Nickname, Member ID (same e-mail address), password, date of birth.
② The company strives to protect users' personal information as prescribed by related laws, such as the Act on Promotion of Information and Communication Network Utilization and Information Protection.
③ Related laws and the company's personal information processing policy apply to the protection and utilization of personal information. It is posted and operated by designating a person in charge of personal information protection.
④ In addition to the company's official PROMISU.LIVE website, the company's personal information handling policy does not apply to linked websites. In addition, the company is not responsible for handling personal information arising from linked websites or third parties that provide purchased goods and services.
⑤ The company is not responsible for the information exposed due to reasons attributable to the user.
⑥ If the company needs to provide user personal information to a third party,
1) Person who receives personal information,
2) Purpose of using the personal information of the person receiving personal information,
3) Items of personal information provided,
4) The company must inform the user of the period of personal information retention and use of the person who is provided with personal information and obtain consent.
⑦ If the company entrusts a third party with handling the user's personal information,
1) the person entrusted with handling personal information,
2) the user must be informed of the details of the work entrusted with handling personal information and obtain consent. However, suppose it is necessary to fulfill the contract for service provision and is related to promoting user convenience. In that case, it is unnecessary to go through the notification and consent process by notifying through the personal information handling policy.
⑧ The company may provide the user's personal information to a third party to the extent permitted by the law in the following cases.
1. In the case of receiving a request for information from an investigative agency or other government agency,
2. Where it is necessary for information protection work, such as confirmation of fraudulent acts, including violations of the user's laws or terms and conditions.
3. Where the use of personal information and provision of personal information to a third party is permitted based on laws and regulations and where other laws require it.
Article 19 (Company's Obligations)
① The company shall not engage in acts prohibited or contrary to laws and conditions and shall do its best to provide services continuously and reliably as prescribed by these terms and conditions.
② The company should have a security system to protect users' personal information so that users can safely use Internet services.
Article 20 (Creator's Obligations)
① Creators shall pay service fees for the company's use of services.
② Users must provide personal information (name, social security number, business license, phone number, address, account information of your name) to the company for settlement.
③ Creators must create channels according to the company's procedures and methods set and guided.
④ All rights and responsibilities for the content and files created and provided by the creator are with the creator himself. The company may delete the content registered by the creator without prior notice if it violates the relevant laws or damages others.
⑤ Creators must indicate that they are adult content when producing adult content.
⑥ The contents described in the description of each tier should be faithfully implemented, and content that does not violate related laws, such as the Information and Communication Network Act, should be produced and uploaded. All legal responsibility for violating this provision rests with the creator himself.
⑦ You should be faithful to communicate with members and notify them of any changes in the composition and price of the content provided.
⑧ Creators should not receive or induce payments through other methods, including reasons for illegality under current laws. In case of violating this provision, the company may take the following measures.
1. If a person violates these terms and conditions, fails to comply with the request for correction within three business days from the date of receiving the request for correction in writing (including e-mail), or fails to correct the violation within seven business days, the creator is disqualified, and the page is unavailable.
2. Cancellation of all transactions arising from the grounds of the preceding paragraph.
3. Civil/criminal legal measures, including compensation for damages.
Article 21 (Duties to the Member's ID and Password)
① The member himself is responsible for managing the ID and password.
② Members should not allow third-parties to use their IDs and passwords.
③ If a member recognizes that their ID and password have been stolen or used by a third party, notify the company immediately and follow its guidance.
④ The member himself is responsible for various damages, such as financial losses caused by others using IDs and passwords, due to the member's negligence.
Article 22 (User's Obligation)
① You must use your ID and password yourself and not allow third parties to use it.
② If information such as the user's name and e-mail is changed, the user must notify the change through the information change menu by modifying the information. The damage caused by the notification of the change lies with the user himself.
③ If a user recognizes that their ID or password has been stolen or used by a third party, they should notify the company immediately and follow the company's guidance.
④ Users must comply with relevant laws such as the Youth Protection Act.
⑤ Users should not do the following, and if caught, the company may withdraw them from the membership. In addition, in some cases, measures may be taken to gradually restrict the use of the service due to warnings, pauses, and permanent suspension, and the company may take legal steps in accordance with relevant laws and regulations.
1. When registering as a member or changing membership information, false or information of another person is entered without permission.
2. Stealing information from others.
3. Randomly change the information posted by the company or a third party.
4. Use, transmit or post information prohibited by the company (computer programs, etc.).
5. The act of engaging in profit-making activities using the company's services for an unspecified number of people.
6. Violating copyrights of the company and a third party, damaging their reputation, or interfering with their work.
7. The act of disclosing or posting violent expressions and other information contrary to customs and customs on PROMISU.LIVE.
8. Avoiding or neutralizing the company's technical protection measures.
9. Acts that companies find inappropriate include providing information that distorts facts, etc.
10. Acts such as slander, abusive language, sexual harassment, interference with business through repeated complaints, etc., in customer center inquiries and telephone counseling.
11. Abuse of bugs on company programs (production tools)
12. When replicating, leaking, decomposing, or transforming content by reverse engineering, source code extraction, etc.
13. Where the company neutralizes the protective measures applied to the content.
14. In a case where content is illegally used through payment without a legitimate contract between creators, companies, and members has not been established.
15. In the case of illegally acquiring another person's personal and financial information or using it without their consent to charge coins, purchase contents, subscribe, and sponsor the creator.
16. Where coins are accumulated and used by participating in fraudulent ways.
17. Where false information is indicated or distributed concerning the company's operation to undermine the company's reputation or undermine the company's reliability.
18. In a case where the work environment is seriously harmed by verbal abuse, obscene words, threats, compensation for damages that have not been proven to have a causal relationship (saving money, cash, goods, etc.) in the course of the company's operation, etc.
19. In a case where there is no special defect in the goods or services purchased through the company, some or all of them are continuously required to be returned after use.
20. In the case of using the service by signing up through a temporary e-mail service (including disposable e-mail service, account creation by the system),
21. In the case of causing damage and confusion, such as deceiving or benefiting others by impersonating the company name or company executives and employees or management staff, etc.
22. Where there is a request for correction from the relevant public institution, such as the Korea Communications Commission, etc.
⑥ The company is striving for a positive review culture. Therefore, the company may restrict exposure without notice if an article with the following content is posted.
1. Articles unrelated to the contents of the product and content.
2. Articles related to the distribution of illegal data or infringement of another person's copyright.
3. Writing that causes discomfort due to abusive language and slander.
4. Obscene writings (including abnormal sexual expressions)
5. Articles that infringe on the privacy of others or post personal information without their consent.
6. Insulting or slandering others/other regions/other countries/other ethnic groups.
7. An article disparaging minority social groups or specific religions.
8. Promotional articles (gambling, making money site, prostitution, prize payment, product advertisement, site promotion, etc.)
9. A message that promotes violence, delinquency, and speculative behavior.
10. Cross-posting (repeated posts with the same content)
11. Malicious code distribution or writing that induces system failure.
12. An article impersonates a service operator and a related party.
⑦ Restrictions on using nonconforming posts to members who have posted them.
1. If the number of posts deleted by the operator is accumulated more than three times and registered as a restricted ID, writing may be restricted to 30 days or indefinitely, depending on the degree.
2. However, if the degree of violation is severe, it may be suspended immediately or permanently regardless of the degree of accumulation.
3. The responsibility for all posts lies with the publisher. The company is exempted from liability unless there is intentional or gross negligence for the post's information, data, reliability, and accuracy.
Article 23 (Relationship with a Linked Website)
Suppose another website is hyperlinked in the company's PROMISU.LIVE (subjects include text, images, videos, etc.). In that case, the company may state as an initial screen or pop-up screen of PROMISU.LIVE that the linked website is not responsible for guarantees for transactions such as goods independently made to the user. In this case, the company is not responsible for guaranteeing the transaction.
Article 24 (Content Management)
① The company may delete or refuse to move or register content, posts, or materials falling under any of the following subparagraphs without prior notice.
1. Failure to comply with the contents, procedures, and forms prescribed by the company.
2. In the case of causing severe insult or damaging reputation to other users or a third party,
3. In the case of promoting illegal copying or hacking,
4. In the case where it is objectively recognized that it is associated with a crime,
5. In a case where content that may cause disadvantage to the company is included,
6. In the case of infringement of other rights such as copyright of another user or a third party, etc.,
7. In a case where it is deemed to violate other relevant laws and regulations,
② Contents created and provided by creators can be used on the company's website or as promotional materials and marketing means outside the company.
Article 25 (Attribution and Restriction of Use of Copyrights)
① Copyrights and all other intellectual property rights for works created by the company belong to the company.
② Copyright for content and assets created and posted by the creator and posted on PROMISU.LIVE belongs to the creator, and all responsibility arising from the content and asset infringement of other people's intellectual property rights belongs to the creator himself. Suppose an objection is raised by a third party to the creator's content and asset due to infringement of copyright and other rights. In that case, the company may arbitrarily delete the content and asset.
③ The company may delete, move, or refuse to register content and assets posted by the creator without prior notice if it is deemed to fall under each subparagraph of Article 24 (content management) of the Terms and Conditions of Use.
④ Members should not infringe copyright by copying, selling, publishing, editing, exhibiting, transmitting, distributing, selling, broadcasting, or performing the contents obtained from using the company's services without prior consent from creators and companies.
Article 26 (Advertising and Transaction with Advertisers)
① Users of the company's services are considered to agree to advertisements exposed when using the service.
② The company shall not be liable for any losses or damages incurred due to communication or transaction or participation of users in advertisers' promotional activities published in this service or through this service.
Article 27 (Confidentiality and Prohibition of Transfer)
① The company and users shall not disclose the other party's secrets and personal information learned from the use of this service to a third party or use it for purposes other than the performance of this contract without the other party's written consent. The company and users shall bear the same obligations to their employees, agents, users, etc.
② The company and the user may not transfer or provide the rights or obligations under the service use contract and these terms and conditions to a third party as collateral without prior written consent from the other party.
Article 28 (Compensation for Damages)
Suppose a user causes damage to the company or a third party by violating the provisions of these terms and conditions. In that case, the user shall compensate the company or a third party for the damage.
Article 29 (Responsibility and Exemption)
① All responsibilities arising from the violation of this protocol by the company and users shall be borne by the violator. If this causes damage to the other party, the person who caused the damage shall compensate.
② If information such as the user's name and e-mail is changed, it must be notified or changed in advance, and the user himself is responsible for the accident caused by the failure to change.
③ If the company cannot provide services due to natural disasters or equivalent force majeure, it is exempted from liability for providing services.
④ The company is exempt from liability in the event of damage caused by a critical telecommunication business operator suspending or failing to provide telecommunication services usually.
⑤ The company is exempt from liability for damages caused by unavoidable reasons such as repair, replacement, regular inspection, and construction of service facilities.
⑥ The company is not responsible for the inability to provide services due to reasons attributable to the user.
⑦ The company shall not be liable for damages caused by a user's computer error or in the event of damage caused by the user's poor personal information and e-mail address.
⑧ The company is not responsible for damages caused by data obtained by users using the service. In addition, the company is not responsible for compensating users for mental and material damage caused by other users while using the service.
⑨ The company is not responsible for the reliability and accuracy of facts and their meaning for different contents, posts, and registered materials registered within PROMISU.LIVE.
⑩ If different contents, posts, and recorded materials registered by the creator violate the copyrights of others, the registered creator is responsible, and the company is not responsible.
⑪ The company is not obligated to intervene in disputes arising from the service between users and between users and third parties and is not liable for compensation for damages.
⑫ PROMISU.LIVE websites can cause hardware and software errors. The company will do its best to prevent the mistakes, but it will not be liable for damages caused by loss of work due to errors unless intentional or gross negligence.
⑬ The company shall not be responsible for damage caused by data loss, material/mental loss, or business suspension caused by PROMISU.LIVE's service or communication failure unless it is intentional or gross negligence.
⑭ The company can change content, software, and posts on the PROMISU.LIVE website without prior notice.
Article 30 (Dispute Resolution)
① The company convenes and operates a damage compensation handling meeting to reflect legitimate suggestions or complaints raised by members and handle the matter.
② The company first handles complaints and suggestions submitted by members. However, if it is difficult to process quickly, the company must immediately notify the reason and process the schedule to the member.
③ If there is an application for damage relief by a member in connection with an e-commerce dispute between the company and its members, it may be subject to mediation by the Fair Trade Commission or the City • Dispute Mediation Agency commissioned by the Governor.
Article 31 (Judicial Authority and Governing Law)
① A lawsuit regarding an e-commerce dispute between the company and the user is under the exclusive jurisdiction of the district court in charge of the user's address at the time of filing (if there is no address, the current residence). However, if the user lives abroad and has no address or residence in Korea, the Seoul Central District Court shall have exclusive jurisdiction.
② Korean law applies to lawsuits filed between the company and the user.
Article 32 (Acts and Applications)
Matters not specified in these terms and conditions shall be governed by the Framework Act on Electronic Documents and Transactions, the Digital Signature Act, and other relevant statutes (hereinafter referred to as "Related Laws") and the company's regulations, notices, usage guidance, and correlations.