みおん - ちびキーホルダー

PROMISU1期生千歳みおんのキーホルダーです。

1. Eligibility for Refunds

Refunds are applicable under the following conditions:

 

Items must be returned within [insert number of days, e.g., 30] days from the date of purchase.

Items must be unused, in their original condition, and accompanied by the original packaging and receipt or proof of purchase.

Digital products (if applicable) must not have been downloaded or used.

Refunds do not apply to:

Sale or clearance items (unless defective).

Perishable goods or personalized/custom-made products.

Services already rendered or subscriptions already used.

2. Initiating a Refund

To request a refund, please follow these steps:

 

Contact our customer service team at [Insert Contact Email/Phone Number].

Provide your order number, proof of purchase, and a detailed explanation of the issue.

If your item is eligible, our team will provide instructions for returning the product.

3. Return Shipping

Customers are responsible for return shipping costs unless the product is defective or the return is due to an error on our part.

We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for returns lost in transit.

4. Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within [insert number of days, e.g., 7-10 business days].

Please note that processing times may vary depending on your financial institution.

5. Exchanges

If you received a defective or damaged product, we will replace it free of charge. Please contact us at [Insert Contact Email/Phone Number] within [insert number of days, e.g., 7 days] of receiving your order.

 

6. Non-Refundable Situations

Products returned without prior authorization.

Items returned beyond the specified return period.

Items that show signs of use, damage, or tampering.

7. Contact Us

If you have any questions about this refund policy or need further assistance, feel free to reach out to us at:

 

Email: official.promisu@gmail.com