PROMISU.LIVE Privacy Policy

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Aru Labs Pte. Ltd. (hereinafter referred to as "Company") which operates PROMISU.LIVE (PROMISU.LIVE), complies with the law in accordance with the "Act on Promotion of Information and Communication Network Utilization and Information Protection, etc." In accordance with the Personal Information Protection Act, the company has the following treatment policies to protect users' personal information, protect their rights and interests, and handle users' grievances related to personal information smoothly. Afterward, if the personal information processing policy is revised, it will be announced through the website notice (or individual notice).

1. Personal Information Items and Methods of Collection

A. Personal information items to be collected.

The company collects the following minimum personal information when users sign up for membership to sign up, log in, and provide smooth customer counseling and various optimized services.

• Mandatory entries: nickname, member ID (same as e-mail address), password, date of birth

 

The following personal information may be collected when using the service.

• Identification to prevent duplicate subscriptions, adult authentication to verify adults, payment history management (payment date and time, payment method, payment amount, currency, payment IP), credit card company information under regular payment, content usage history management (use content, purchase date and time, use date and time)

 

The following information can be automatically generated and collected during the service use or processing process.

• Service usage record, access log, cookie, access IP information.

 

The following information is collected to pay the settlement amount to the creator.

• Name, social security number, business license, phone number, address, account information.

 

The following information can be collected by the personal information trustee (payment agency) in using the paid service.

• When paying with a credit card: Card company name, card number, etc.

• When paying on a mobile phone: mobile phone number, mobile carrier, payment approval number, etc.

• Account transfer: Bank name, account number, etc.

• When using a gift certificate: Gift certificate number

 

B. How to collect personal information. The company collects personal information in the following ways.

• homepage, written form, fax, phone, counseling bulletin board, e-mail, event application.

 

2. Purpose of Using Personal Information

A. Implementation of a contract on service provision and settlement of charges according to service provision. Providing goods and contents, providing customized services, sending bills and purchase details, identity authentication, adult authentication, purchase and fee payment, fee collection, etc.

B. Membership Management. Identification, prevention of illegal use of defective members (members who have been restricted from using the service or lost their membership due to violation of Article 9 of the Terms and Conditions), prevention of unauthorized use, confirmation of intention to join, handling complaints, and delivery of notices.

C. Developing New Services and Using them for Marketing. Developing a new service, statistical characteristics, providing customized services according to the type of use, etc., advertisement posting, opportunities to participate in the event, checking the connection frequency, statistics on the use of services by members.

3. Consent to the Collection of Personal Information

First, the company establishes a procedure for users to agree to the contents of the privacy policy and terms of use through the "Agreed" button. When a user selects the 'Agreed' button, the company considers the personal information entered to be stored in our customer DB and used appropriately for the above-specified purpose of use.

Second, even if you obtain consent to collect personal information through a third party such as an affiliate, a procedure is established to allow users to choose whether to agree to the contents of the privacy policy or terms and conditions. If they choose the "Agreed" button, it is considered the same.

4. Sharing and Providing Personal Information

The company uses the user's personal information within the scope notified in the above "2. Purpose of Personal Information Use" and does not use it beyond the same range or provide it to other companies or institutions. However, exceptions are made in the following cases.

• If the customer agrees to disclose it in advance,

• In a case where there is a request from an investigative agency in accordance with the provisions of the statutes or in accordance with the procedures and methods prescribed in the statutes for investigative

• If necessary for the settlement of charges according to the provision of services,

• Where it is necessary for statistics preparation, academic research, or market research, and a specific individual is provided in a form that cannot be identified.

 

5. Consignment of Personal Information Processing For smooth and convenient service, the company entrusts personal information to external specialized companies to a minimum limited extent. Related matters are separately stipulated to manage personal information during consignment contracts safely.

<Payment>

Trustee: Kakao Pay Co., Ltd. and Payletter Co., Ltd.

Consignment: Payment, Providing Purchase Safety Service

Period of retention and use: Until the withdrawal of membership and the expiration of the consignment contract.

<Authorization>

Trustees: Kakao Pay Co., Ltd. and Danal Co., Ltd.

Consignment work: Adult authorization

Period of retention and use: Immediately destroy when the purpose is achieved.

6. Period of Retention and Use of Personal Information

The company holds and uses the user's personal information while using the service as a member. And the company destroys the information without delay if a user requests withdrawal of membership, if the company achieves the purpose of collecting and using personal information, if the retention and use period ended, or if the company causes business abolition. However, the following information is preserved for the period specified for the following reasons.

A. Reasons for holding information according to the company's internal policy.

• Records regarding fraudulent use records The basis for Retention: Prevention of fraudulent use Retention period: 5 years.

 

B. Reasons for holding information under relevant laws and regulations.

Suppose it is necessary to preserve it in accordance with the provisions of related laws, such as the Commercial Act, the Consumer Protection Act in electronic commerce, etc.. In that case, the company keeps member information for a certain period. In this case, the company shall use the stored information only for retention, and the retention period is as follows.

• Records regarding contract or withdrawal of contract, etc.

 

The basis for retention: Act on the Protection of Consumers in Electronic Commerce, etc. Retention period: 5 years.

• Records regarding payment and supply of goods, etc.

 

The basis for retention: Act on the Protection of Consumers in Electronic Commerce, etc. Retention period: 5 years.

• Records regarding consumer complaints or disputes.

 

The basis for retention: Act on the Protection of Consumers in Electronic Commerce, etc. Retention period: 3 years.

• Records regarding identity verification.

 

The basis for retention: Act on Promotion of Information and Communication Utilization and Information Protection, etc. Retention period: 6 months.

• Records regarding visits.

 

The basis for retention: Protection of Communications Secrets Act Retention period: 3 months.

7. Procedures and Methods for Disposing of Records Containing Personal Information

Unless the company must preserve personal information under other laws, the company will destroy personal information without delay for any purpose in the future if the purpose of collecting and using the collected user's personal information is achieved or if the user requests membership withdrawal. However, exceptions such as "6. Period of Retention and Use of Personal Information, A, B" are made. The company's procedures and methods for disposing of records containing personal information are as follows.

A. Destruction procedure.

The information entered by the user for membership registration, etc., will be transferred to a separate DB (in the case of paper, separate document boxes) and destroyed after being stored for a certain period according to internal policies and other relevant laws and regulations (refer to 6. Retention and period of use of personal information) This personal information is not used for purposes other than holding it unless it is in accordance with the law.

B. Destruction Method

Personal information printed on paper is crushed or destroyed through incineration, and personal information stored in an electronic file is deleted using a technical method that cannot be reproduced.

8. The Rights and Obligations of Users

A. The rights of the user

Users can view or modify their registered personal information at any time and request the cancellation of the subscription. You can directly read, correct, or withdraw after going through the identity verification process by clicking "Change information" to inquire and modify personal information and "withdraw consent" to cancel membership (withdraw consent). If you contact the person in charge of personal information protection by writing, phone, or e-mail, we will take action without delay. If you request correction of errors in personal information, the personal information will not be used or provided until correction is completed. In addition, if wrong personal information has already been provided to a third party, we will notify the third party of the correction process without delay so that the correction can be made.

B. The Obligations of the user

Please enter the user's personal information accurately in the latest state to prevent unexpected accidents. The user is responsible for the accident caused by the inaccurate information entered by the user, and membership may be lost if other people's information is stolen, or false information is entered. Users are obligated to protect themselves and not infringe on other people's information. Therefore, please be careful not to leak users' personal information, including passwords, and not damage other people's personal information and posts. Failure to fulfill this responsibility and to damage the information and dignity of others can be punished by the "Act on Promotion of Information and Communication Network Utilization and Information Protection, etc."

9. Matters Concerning the Installation/Operation and Refusal of Automatic Personal Information Collection Devices

To provide specialized customized services to users, the company uses "cookie" that stores and calls users' information from time to time. Cookies are small pieces of text sent by the server (HTTP) to run the website to the user's computer browser. Cookies are also used to store on the user's PC computer's hard disk.

A. The purpose of using cookies.

It provides optimized information to users by identifying each company service they visited and whether they log in to the website.

B. Installation/operation and rejection of cookies.

Users have the option of installing cookies. Therefore, users may allow all cookies by setting options in a web browser, confirming whenever they are saved, or refusing to save all cookies. To refuse to set up cookies, you can allow all cookies, go through confirmation every time you save them, or refuse to save all cookies by selecting the options in the web browser you use.

<How to reject settings>

- In the case of Internet Explorer, "Tools" menu at the top of the web browser > "Internet Options" menu> "Personal Information" tab> Direct setting.

- In the case of Chrome, Select icon “⋮” in the upper right corner of the web browser> Select "Settings"> Personal information and security> Cookies and other site data> Set directly from "Adjusted Action." However, if you refuse to save cookies, it may be challenging to use some services of companies that require login.

10. Technical/Management Protection Measures for Personal Information

In processing users' personal information, the company seeks the following technical/management measures to ensure safety so that personal information is not lost, stolen, leaked, altered, or damaged.

A. Encrypt the password.

The password of the PROMISU.LIVE member ID is encrypted, stored, and managed, so only you know, and you can check and change your personal information only by yourself who knows the password.

B. Countermeasures against hacking.

The company is doing its best to prevent members' personal information leakage or damage by hacking or computer viruses. In case of damage to personal information, data is frequently backed up, personal information or data of users is prevented from being leaked or damaged using the latest vaccine programs, and personal information can be safely transmitted on the network through cryptographic communication. We use firewalls to prevent unauthorized access from the outside and try to have all possible technical devices to ensure security systematically.

C. Minimization and training of personnel in charge.

Staff in charge of personal information processing is limited to the person in charge. And a separate password is given for this process to be updated regularly. In addition, compliance with the personal information processing policy is always emphasized through occasional training for the person in charge. Internal procedures are in place to prevent information leakage by humans in advance and to audit the implementation of personal information processing policies and employees' compliance through the security pledge of personal information-related processors. The handover of personal information-related processors is thoroughly carried out while security is maintained, and the responsibility for personal information accidents after joining and leaving the company is clarified.

D. Efforts to protect personal information.

The company is trying to check the implementation of the personal information processing policy and whether it complies with it so that if a problem is found, it can be revised and corrected immediately. However, the company is not responsible for any problems caused by the leakage of personal information such as ID, password, and e-mail address due to the user's carelessness or Internet problems.

11. Contact Information of the Person in Charge of Personal Information Protection

The company designates a personal information protection officer and person in charge of collecting opinions on personal information and handling complaints, and the contact information is as follows.

Person in charge of personal information protection and person in charge.

- Name: Yoo, Youngyoon.

- Team: Technology Resource Planning.

- E-mail: help@PROMISU.LIVE.live

- Phone number: 0507-1490-5255

 

In addition, if you need a report or consultation due to personal information infringement, you can contact the institution below for help.

- KISA Report Center for Personal Information Breach (privacy.kisa.or.kr/118)

- Cyber Crime Investigation, Supreme Prosecutors' Office (www.spo.go.kr /1301)

- Korean National Police Agency Cyber Bureau (cyberbureau.police.go.kr /182)

 

12. Others

Please be advised that this "PROMISU.LIVE Personal Information Processing Policy" does not apply to collect personal information by websites linked to the company's website.

13. Obligation to Notify

Suppose there is any addition, deletion, or modification of the current personal information processing policy. In that case, it will be notified through the "Notice" on the website at least seven days before the revision. In addition, the version number, change announcement date, and implementation date is assigned to the personal information protection policy to make it easier to know whether it is revised or not.